Shipping Policy

We would like to inform our valued customers that, in light of the ongoing impact of the coronavirus, there may be slight delays in the processing and shipping of certain items from our store. Rest assured that we will keep you well-informed and updated on the status of your orders throughout the delivery process. We appreciate your understanding and continued patronage during these challenging times.

WHEN DO YOU SHIP?
Typically, most orders within the US are processed and shipped out for its destination within 2-3 business days of your order. While some orders that ship within the US may take 5-10 business days for delivery, there are also some orders that may take between 7-15 business days for delivery.

Special Note: If you would like to get your order between 2-6 business days, there may be options for an additional fee. Please contact us at sales@calcumart.com, if you would like to inquire about faster shipping services.

International orders may take fewer or more days depending on the country of the shipping destination. Some of our products have distribution centers around the world, so be sure to select the country that is closest to your shipping destination.

Keep in mind, the delivery date that is featured on the product page is only an approximation. However, you will be able to track your package in real-time via our store website or our shipping carrier, which in most cases for domestic orders would be the United States Postal Service. 

We make every attempt to ensure your package gets to our costumers in a safe and timely manner. However, we cannot guarantee delivery times due to COVID-19 restrictions and limitations.

To ensure that you receive your order when you need it, please plan accordingly. During the holidays, please place your order at least one to two weeks prior to ensure timely delivery.


WHERE DO YOU SHIP?
Shipments are made domestically as well as internationally. If you have a question about domestic shipments, or shipments going to your country, please email sales@calcumart.com.


HOW DO YOU SHIP?
Most of our orders ship via various shipping methods depending on your country.


RATES TO SHIP
We charge a flat rate for shipping if orders are less than $50 and it is calculated at check-out. Free shipping only on purchases over $50. Thus, if you spend $49 or less, the shipping rate you receive at checkout is your final shipping charge.


ARE THERE ADDITIONAL FEES RELATING TO SHIPPING?

We do not charge additional fees for shipping. However, you may be charged a customs/import duty for your package depending on the item and the destination your package is being delivered to. The customs duty is a tariff or tax imposed on goods when transported across international borders.


HOW TO TRACK A SHIPPED ORDER
If a tracking number is available and an email address was provided at the time of order, you will receive an automated email with your tracking number once the order ships. For all shipping methods, once the order ships, the order on our website is updated with a tracking number (if available). You can retrieve your order information by logging into your Online Account or our website's Track Order page that available on our menu.