Effective Date: August 31, 2023
WHEN DO YOU SHIP?
Generally, most orders within the US are processed and shipped within 2-3 business days. Delivery times for US orders range from 5-10 business days, with some exceptions taking up to 8-15 business days based on the item and destination. You can track your package in real-time on our store website or through our shipping carrier, usually the United States Postal Service for domestic orders.While we strive for safe and prompt deliveries, COVID-19 restrictions may impact delivery times in the US and other countries. To ensure timely receipt, plan accordingly, especially during holidays, by placing orders at least one to two weeks in advance.
The delivery time for international orders may vary depending on the destination country. For faster shipping, consider selecting the country with the closest distribution center to your shipping destination among our products' options.
WHERE DO YOU DELIVER?
We offer delivery services to both the United States and numerous countries worldwide. Should you have any inquiries regarding domestic or international deliveries, please feel free to contact us at email@example.com.
HOW ARE ORDERS SHIPPED?
The majority of our orders are shipped through various shipping partners, which vary based on the customer's destination. For orders within the United States, our preferred shipping partner is the United States Postal Service.
We charge a flat rate of $11.95 for deliveries if orders are less than $35 and it is included at check-out. Free shipping only on purchases over $35.
ARE THERE ADDITIONAL FEES RELATING TO SHIPPING?
International customers may incur customs/import duties based on the item and delivery destination. We usually cover these charges as long as they do not surpass our $11.95 shipping fee.
HOW TO TRACK A SHIPPED ORDER
You will receive an automated email with your tracking number once the order ships. Once the order ships, the order page on our website is updated with a tracking number. You can retrieve your order information by logging into your Online Account or our website's Track Order page.